Privacy policy.

SMARTi AS is responsible for the processing of personal data as described in this privacy policy. In this privacy policy, we explain the types of personal data we collect and how we process them. This privacy policy applies to www.smarti.dev.

Personal data we collect and process:

  • Name

  • Address

  • Phone number

  • Email address

In most cases, the personal data are collected directly from you or generated in connection with your use of our services and products.

How we use personal data:

  1. Provision of services/contractual agreements: We use your personal data to fulfill our agreements with you, such as when you have ordered a product or service from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.

  2. Customer relationship management: We use your personal data to manage our customer relationship with you, including customer service, complaint handling, and error correction related to your customer relationship. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.

  3. Analysis, business development, and service improvement: We continuously work to develop and improve our services and products. Much of this work involves analyzing various forms of personal data, such as customer activity, customer history, and account and profile information. The legal basis for processing personal data for this purpose is our legitimate interest.

  4. Customized user experience: We tailor the user experience and communication to your customer relationship, and we use personal data for this purpose. The legal basis for processing personal data for this purpose is our legitimate interest.

  5. Sales and marketing: We use personal data in connection with the sale and marketing of our products and services, such as when you receive emails from us. The legal basis for processing personal data for this purpose is our legitimate interest. You have the option to opt out of parts of this processing by, for example, opting out of receiving emails from us. You opt out by sending an email to us at contact@domotics.no and using "Opt-out of telemarketing and addressed advertising" as the subject line in the email.

In addition to this, we may also ask for your consent to use your personal data for profiling, where we derive interests and needs based on your personal data. The purpose of profiling will be to make our marketing more relevant.

System monitoring, error correction, etc.: We monitor our systems for errors and issues. Some of these processes involve storing and processing personal data. The legal basis for processing personal data for this purpose is our legitimate interest.

Security, detection of fraud and criminal activities: We process personal data in our efforts to protect our users and ourselves against fraudulent activity, misuse, and criminal activities. The legal basis for processing personal data for this purpose is our legitimate interest.

Compliance with legal obligations: In some cases, we are required to process personal data due to other legal obligations. An example of this is information related to sales, which we are required to record and keep in accordance with accounting regulations. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a legal obligation imposed on us.

Your rights:

If you wish to exercise any of your rights, please contact us at contact@smarti.dev

  • Right to access your own information: You can request a copy of all information we process about you. Please contact the email address above to exercise your right of access.

  • Right to correction of personal data: You have the right to request us to correct or supplement information that is inaccurate or misleading.

  • Right to deletion of personal data: You have the right to have your personal data deleted without undue delay. Therefore, you can ask us to delete information about yourself at any time. However, please note that information that we are required to retain for other legal obligations (such as accounting regulations) will not be deleted.

  • Restriction of processing of personal data: In some situations, you can also ask us to restrict the processing of information about you. You do this by managing consents or reservations in our solutions.

  • Objection to processing of personal data: If we process information about you based on our tasks or on the basis of a balancing of interests, you have the right to object to our processing of information about you. You do this by managing consents or reservations in our solutions.

  • Data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Please contact the email address above to receive your personal data.

You can complain about our processing of personal data:

We hope you will let us know if you believe we are not complying with the rules of the Personal Data Act. Please first inform us through the contact or channel you have already established with us. You can also complain about our processing of personal data. You do this to the Norwegian Data Protection Authority.

This privacy policy is based on a template for privacy policy from https://gdprcontrol.no/.